PRIVACY POLICY

This Privacy Policy applies to https://www.surprizekart.com which also comprises the mobile site, applications for iOS, Android, Windows operating system (all together referred to as “Site” henceforth).

Site recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on Site and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our site, you agree to this Privacy Policy.

You also agree that the information furnished by you is lawful, true and correct and does not violate or infringe any laws. In case of any violations, infringement, furnishing of wrongful or unauthorized information, surprizekart.com shall not be liable for the same.

www.surprizekart.com is a property of Surprizekart, a proprietorship firm registered under the company's Act 1956, India.

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.

Information we collect from the people that visit our Site

When ordering or registering or browsing on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information, National ID, House / Villa Number Street, City, State, Pin code, Country and IP address or other details to help you with your experience.

We collect information you post in a public space on our website or on a third-party social media site belonging to www.surprizekart.com

We may collect demographic information about you, events you like, events you intend to participate in,

Experiences or tickets you buy, or any other information provided/collected to/by us during the use of our website. We might collect this as a part of a survey also.

If you use our website, we may collect information about your IP address and the browser you're using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system of your computer or device is running.

We collect information in different ways:

We collect information directly from you when you register for an event or buy tickets. We also collect information if you post a comment on our websites or ask us a question through phone or email. We collect information while you are browsing the site.

We collect information from you passively:

We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website.

We get information about you from third parties:

For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you.

We collect information from you when you register on our site, place an order, subscribe to a newsletter,

Open a Support Ticket or enter information on our site. We collect information when you provide us with feedback on our products or services.

How we Use the Information We Collect

HOW DO WE USE YOUR INFORMATION

○ We use information to contact you:

We might use the information you provide to contact you for confirmation of a purchase on our site or for other promotional purposes.

○ We use information to respond to your requests or questions:

We might use the information you provide to contact you for confirmation of a purchase on our site or for other promotional purposes.

○ We use information to improve our products and services:

We might use your information to customize your experience with us. This could include displaying content based upon your preferences.

○ We use information to look at site trends and customer interests:

We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.

○ We use information for security purposes:

We may use information to protect our company, our customers or our site.

○ We use information for marketing purposes:

We might send you information about special promotions or offers. We might also tell you about new features or products.

These might be our own offers or products, or third-party offers or products we think you might find interesting. Or, for example, if you buy tickets from us we'll enroll you in our newsletter.

○ We use information to send you transactional communications:

We might send you emails or SMS about your account or a ticket purchase.

HOW DO WE PROTECT YOUR INFORMATION

○ We do not use vulnerability scanning and/or scanning to PCI standards. An external PCI compliant payment gateway handles all CC transactions. We do not use Malware Scanning, but might use it in future.

○ Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive information you provide is encrypted via Secure Socket Layer (SSL) technology and will not be passed any debit/credit card details to third parties.

○ We implement a variety of security measures when a user places an order to maintain the safety of your personal information.

○ All transactions are processed through a gateway provider and all credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

○ We take appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, www.surprizekart.com, cannot guarantee the security of any information that is disclosed online

● SHARING OF INFORMATION WITH THIRD-PARTIES

○ We will share information with third parties who perform services on our behalf:

We share information with vendors who help us to manage our online registration process or payment processors or transactional message processors. Some associates may be located outside of India. These associates will use information according to their privacy policy.

○ We will share information with the event organizers:

We share your information with event organizers and other parties responsible for fulfilling the purchase obligation. The event organizers and other parties may use the information we give them as described in their privacy policies.

○ We will share information with our business partners:

This includes a third party who provides or sponsors an event, or who operates a venue where we hold events. Our partners use the information we give them as described in their privacy policies.

○ We may share information in order to comply with the law or to protect ourselves:

We will share information to respond to a court order or subpoena. We may also share it if a Government Agency or Investigatory Body requests or we may also share information when we are investigating potential fraud.

○ We may share information with any successor to all or part of our business:

○ We may also share your information for reasons not described in this policy:

Will intimate the same by updating our Privacy Policy.

● EMAIL OPT-OUT

You can opt out of receiving our marketing emails:

To stop receiving our promotional emails, please email connect@surprizekart.com, it may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases.

● THIRD PARTY SITES

○ surprizekart.com is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.

● User Data Deletion

○ As a customer you can initiate a request for data deletion:

To get all your data deleted from our records whenever you want, please send us an email to connect@surprizekart.com with your mobile number or login details. In response to your email we shall provide confirmation once your data get removed or in exceptional cases partial data kept with us for legal reasons or to allow you further use of the site and products which shall be communicated to you.

Do we use 'cookies'

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

● WE USE COOKIES TO

○ Help remember and process the items in the shopping cart.

○ Understand and save user's preferences for future visits.

○ Keep track of advertisements.

○ remember and process the items in the shopping cart compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future.

We may also use trusted third-party services that track this information on our behalf.

○ You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browsers are a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

If users disable cookies in their browser: If you turn cookies off, Some of the features that make your site experience more efficient may not function properly.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google

Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users.

https://support.google.com/adwordspolicy/answer/1316548?hl=en This URL might change from time to time by www.google.com and surprizekart.com is not responsible for updating this in the privacy policy from time to time. It is the user/partner’s responsibility to search for the correct URL in case the above has been changed or moved to a new place. We have not enabled Google AdSense on our site but we may do so in the future.

How does our site handle do not track signals: We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioural tracking:

It's also important to note that we allow third-party behavioural tracking.

Fair Information Practices:

The Fair Information Practices Principles form the backbone of privacy law and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify you via email within 10 business days.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for

commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

● Send information, respond to inquiries, and/or other requests or questions.

● Process orders and to send information and updates pertaining to orders.

● Send you additional information related to your product and/or service.

● Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CAN SPAM, we agree to the following :

● Not use false or misleading subjects or email addresses.

● Identify the message as an advertisement in some reasonable way.

● Include the physical address of our business or site headquarters.

● Monitor third-party email marketing services for compliance, if one is used.

● Honor opt-out/unsubscribe requests quickly.

● users can unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can

email us at

connect@surprizekart.com and we will remove your address / e-mail address from ALL correspondence

within 10 working days.

Jurisdiction

If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website's terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of the Hydrabad juridiction and shall be served and settled in Hydarabad only.

This Privacy Policy is governed by and construed in accordance with the laws of the India, and you irrevocably submit to the exclusive jurisdiction of the courts only in Hydarabad, India.